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Essential Leadership & Management Skills Program


Every progressive organization strives to improve by responding proactively to existing and anticipated challenges and opportunities it faces. These progressive organizations continually invest in their professionals to foster and develop strong leadership and management skills to improve day-to-day and long-term performance.

DAY 1 – Leading For Success: Developing Teams to Optimize Results

In today’s business environment, nothing can be truly accomplished without the active support and enthusiasm of a team. Accordingly, the ability to lead, manage and develop a team is essential to maximizing results. Teamwork is all about successful team and individual performance, which is a win-win for all.

This seminar examines the key characteristics of high-performing teams. It presents techniques for leading and managing teams on a day-to-day basis and for developing them over the long-term. It demonstrates ways to motivate team members, build consensus, deal with conflict, and create an environment that stimulates input and allows team members to grow. It addresses how team members, while not leading the team, can make important contributions to the team’s effectiveness. Finally, it highlights common pitfalls to avoid in order to reduce costly employee turnover.

DAY 2 – Leading For Success: Situational Leadership

Good leaders know that using the same leadership approach in every situation is not always effective. When a leader’s style of communication is misaligned to the situation of his or her team members, problems in goal setting, motivation, conflict management and execution may arise. Communication between management and employees is fundamental to the operation and success of all businesses. Situational leadership is an established methodology that promotes effective leadership, communication and conflict resolution.

This seminar explains why it is important for leaders to adjust their leadership styles to fit the situation at hand. It describes a range of leadership styles and helps participants identify their usual styles. It outlines specific leadership techniques and explores how to use them effectively. It also examines the impact situational leadership techniques can have on active listening, goal setting, coaching, and performance evaluation.

DAY 3 – Leading For Success: Critical Thinking & Creative Problem Solving

In an ever-changing world, maintaining the status quo is just not good enough. One must be creative and find new and innovative ways of doing things. Professional accountants are no exception. While not known for their creative prowess or imaginative thinking, many are starting to apply techniques that help them to think creatively.

This seminar is based on the principle that creativity can be learned and improved. It focuses on steps that professional accountants at all levels can take to improve their ability to find optimal solutions for the challenges they face. It starts with outlining approaches for correctly identifying and defining the challenge or opportunity at hand. It introduces techniques for stimulating “out-of-the-box” thinking and for identifying possible actions. It sets out a framework for selecting the best course of action and for developing an implementation plan for success.


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