1 DAY / 7 PD HOURS
Every position at every level of a public accounting firm involves communicating with people. Effective communicators know that the key to success is being flexible to your audience, whether it is a one-on-one conversation, or communicating within a group. This course examines the importance of effective communication skills when interfacing with clients, colleagues, staff, partners and other key stakeholders. Participants will be introduced to a four-quadrant framework of communication styles and have the opportunity to identify and assess their own style. In becoming aware of their own personal style and discussing the advantages and limitations of each of the four styles, participants will understand how to adjust their communication approach to more effectively suit individual circumstances.
This course further examines how to use communication styles to enhance fundamental communication skills including active listening, writing and presenting. Learn effective strategies for handling difficult situations and understand adaptability and versatility in how we work with others are vital skills for success.
To view a full course description and register to attend, please visit the CPA Saskatchewan PD Calendar by clicking on the dates below:
Tuesday, March 5, 2019 (Regina)
Tuesday, February 11, 2020 (Toronto)
Thursday, March 26, 2020 (Barrie)
Monday, April 20, 2020 (Scarborough)
1 DAY / 7 PD HOURS
Individuals with an exceptional ability to persuade are more likely to become successful within their organizations and active members of their communities. They are more likely to have their ideas, proposals and projects approved and carried out. Persuasion is a powerful communication technique that can enhance dealings with key stakeholders, including boards of directors, executive management, colleagues, customers, suppliers, regulators and investors.
This seminar will supply you with the fundamental elements of persuasion. It will introduce you to powerful persuasion techniques and focus on how to use them effectively in oral communication (involving one-on-one settings, small groups, and formal presentations) and in written communication (involving reports, memos and emails).
To view a full course description and register to attend, please visit the CPA Ontario PD portal and CPA Saskatchewan PD Calendar by clicking on the dates below:
Friday, March 8, 2019 (Saskatoon)
Friday, November 22, 2019 (Markham)
Wednesday, January 22, 2020 (Toronto)
Wednesday, April 8, 2020 (Toronto)