Communication

½ DAY

Individuals with an exceptional ability to persuade are more likely to become successful within their organizations and active members of their communities. They are more likely to have their ideas, proposals and projects approved and carried out. Persuasion is a powerful communication technique that can enhance dealings with key stakeholders, including boards of directors, executive management, colleagues, customers, suppliers, regulators and investors.

This seminar will supply you with the fundamental elements of persuasion. It will introduce you to powerful persuasion techniques and focus on how to use them effectively in oral communication (involving one-on-one settings, small groups, and formal presentations) and in written communication (involving reports, memos and emails).

Monday, March 22, 2021 (Online)

Thursday, May 6, 2021 (Online)

Wednesday, September 8, 2021 (Online)

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½ DAY

In today’s business environment, nothing can be truly accomplished without the active support and enthusiasm of a team. Accordingly, the ability to lead, manage and develop a team is essential to maximizing results. Teamwork is all about successful team and individual performance, which is a win-win for all.

This seminar examines the key characteristics of high-performing teams. It presents techniques for leading and managing teams on a day-to-day basis and for developing them over the long-term. It demonstrates ways to motivate team members, build consensus, deal with conflict, and create an environment that stimulates input and allows team members to grow. It addresses how team members, while not leading the team, can make important contributions to the team’s effectiveness. Finally, it highlights common pitfalls to avoid in order to reduce costly employee turnover.

Wednesday, November 18, 2021 (Online)

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