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Communication

COMPREHENSIVE COMMUNICATION SKILLS PROGRAM

The Neverest Comprehensive Communication Skills Program is offered through public sessions in multiple locations and at different times throughout the year. The three day program has been split into one, two day session, and one, one day session, each of the sessions can be registered for at a date and location most convenient for you. Click below to locate the course descriptions, dates and locations of the program:

DAYS 1 & 2 - Communicating For Success: Understanding & Adapting Your Communication Style

Every position at every level of an organization involves communicating with people. Effective communicators know that the key to success is being flexible to your audience, whether it is a one-on-one conversation, or communicating within a group. This seminar examines the importance of effective communication skills when accountants or auditors are interfacing with clients, colleagues and key stakeholders. Participants will be introduced to a four-quadrant framework of communication styles and have the opportunity to identify and assess their own style. In becoming aware of their own personal style and discussing the advantages and limitations of each of the four styles, participants will understand how to adjust their communication approach to more effectively suit individual circumstances.

This seminar further examines how to use communication styles to enhance fundamental communication skills including listening, writing and presenting. Learn practical techniques for improving communication skills, and recognize that adaptability and versatility in how to work with others are vital skills to achieve success.

Learning Objectives:

  • Uncover and explore a four quadrant framework of communication styles
  • Assess your style
  • Identify and understand the styles of others
  • Learn techniques to adjust your style to more effectively suit individual circumstances
  • Further develop active listening skills, which are integral to working successfully with others
  • Identify techniques for consistently producing high quality reports, memos and emails
  • Learn how to clearly communicate financial information to stakeholders, including issues, analyses, alternatives and recommendations

Course Duration: Two full days / 14 CPD credits
Prerequisites: None

Dates & Locations:

To be confirmed

DAY 3 - Communicating For Success: Designing & Delivering Highly Effective Presentations

Almost everyone has to make presentations at some point in their business and personal lives. The presentations may be short or long, formal or informal, prepared in advance or improvised on the spot. Audiences may be big or small, friendly or challenging. The stakes may be high or low. Whatever the circumstances, there are steps that first-time presenters and experienced veterans can take to develop and deliver better presentations with more confidence and greater success. As an accountant or auditor, master the art of delivering highly effective presentations.

This seminar addresses the need to define a presentation’s goals and to know the needs and expectations of its audience. It examines how to structure a presentation, decide on its content, and give it an appropriate tone and pace. It demonstrates how to prepare and use audio-visual aids. It outlines techniques for managing stress and delivering a presentation confidently and professionally. Learn to respond to questions and challenges effectively.

The seminar includes an opportunity to develop and deliver a group presentation, all in a safe and supportive environment.

Learning Objectives:

  • Structure a presentation’s content, tone and pace to achieve objectives and keep the audience engaged
  • Explore techniques for presenting financial information clearly and concisely
  • Prepare and use good audio-visual aids effectively
  • Manage and redirect stress and nervousness associated with developing and delivering presentations to productive energy
  • Respond effectively and positively to questions, distractions and potential conflicts during a presentation
  • Achieve a presentation’s objectives and leave audiences with a positive impression

Course Duration: One full day / 7 CPD credits
Prerequisites: DAYS 1 & 2 – Communicating For Success: Understanding & Adapting Your Communication Style

Dates & Locations:

July 11th, 2014 – Toronto – St. Andrew’s – Club & Conference Centre – 150 King Street West, Toronto
October 24th, 2014 – Toronto – St. Andrew’s – Club & Conference Centre – 150 King Street West, Toronto
December 9th – Toronto – St. Andrew’s – Club & Conference Centre – 150 King Street West, Toronto

ADVANCED COMMUNICATION SKILLS PROGRAM

The Neverest Advanced Communication Skills Program is offered through public sessions in multiple locations and at different times throughout the year. Each of the three days can be registered for at a time most convenient for you. Click below to locate the course descriptions, date and location of the program:

DAY 1 - Communicating For Success: The Power of Persuasion

Individuals with an exceptional ability to persuade are more likely to become important and respected members of their organizations and communities. They are more likely to have their ideas, proposals and projects approved and carried out. Persuasion is a powerful communication technique that can enhance dealings with key stakeholders, including boards of directors, executive management, colleagues, customers, suppliers, regulators and investors.

This seminar explains the fundamental elements of persuasion. It introduces powerful persuasion techniques and, focuses on how to use them effectively in oral communication (involving one-on-one settings, small groups, and formal presentations) and in written communication (involving reports, memos, and emails).

Learning Objectives:

  • Examine the importance of effective communication skills when interfacing with others
  • Learn the 3 elements of persuasion
  • Explore tried and true methods for getting your ideas, proposals and projects approved
  • Utilize powerful persuasion techniques to improve the effectiveness of oral and written communications

Course Duration: Full day / 7 CPD credits
Prerequisites: None

Dates & Locations:

June 27th, 2014 – Toronto – St. Andrew’s – Club & Conference Centre – 150 King Street West, Toronto

DAY 2 - Communicating For Success: The Art of Negotiation

Every position at every level of an organization involves negotiating with others. Accordingly, individuals who have strong negotiating skills will be better equipped to perform effectively in whatever position they hold.

This seminar focuses on three important aspects of negotiating. It explains the nature and application of different approaches to negotiating. It identifies different communication styles and explains how each style can affect the negotiating process. It highlights barriers to successful negotiating and offers guidance on how to avoid or manage those barriers.

Learning Objectives:

  • Review various negotiation outcomes
  • Explore the key forces in the negotiating process
  • Identify techniques for overcoming barriers to successful negotiation
  • Learn tips for setting the environment for a negotiation

Course Duration: Full day / 7 CPD credits
Prerequisites: None

Dates & Locations:

July 15th, 2014 – Toronto – St. Andrew’s – Club & Conference Centre – 150 King Street West, Toronto 

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